News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

News from ClarksvilleNow.com

Updated
WordPress-FeatureImage-MATT-HEISER

today in News

Clarksville runner returns to Boston for marathon

“Boston is the safest place in the country right now” – Matt Heiser

new-home

yesterday in Military, News

Clarksville soldier receives new home

U.S. Staff Sgt. Adam Montavon and his wife received a mortgage-free home Saturday in Clarksville

heath-calhoun-1

yesterday in News

Paralympics medalist Heath Calhoun welcomed home

PHOTOS: Welcome Home Ride & celebration for Paralympics Silver Medalist SSG R Heath Calhoun

Horton,-James

yesterday in Military, News

WWII sailor honored after 70 years

First Class Petty Officer James L. Horton receives medals for service

michelle-obama-jill-biden

Saturday in Military, News

First lady, Jill Biden to visit Fort Campbell

Michelle Obama and Dr. Jill Biden will attend the Veterans Jobs Summit and Career Forum