News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

News from ClarksvilleNow.com

flag

Friday in Military, News

County government launches website for veterans, service members

Veterans Network of Care provides online access to comprehensive services.

vehicle-fire

Friday in News

Vehicle fire on I-24

The fire was reported Friday morning.

church-service-pew-bible

Thursday in Lifestyle, News

Tennessee plan to make Bible ‘official’ book derailed

Senate voted Thursday to send the measure back to a committee that has been closed, effectively killing it.

rossview-road

Thursday in News

Westbound I-24 now closed at Exit 8/Rossview Rd

During the closures, traffic will use the on- and off-ramps at Rossview Road.

lightning-storm-gio-orta

Wednesday in News

Rain in the forecast for Rivers and Spires

Officials say the festival continues rain or shine.